Spotify is one of the largest music streaming services around the world with more than 140 million users. Although Spotify is equipped with lots of amazing features, it is unavoidable that you may encounter more or less Spotify problems. In this article, I would like to list some of those issues that may occur more frequently than others and show you the way to fix them.
Make sure to get the latest app update from the Google Play Store. Method 1: Clear the cache and data of the Spotify app One of the most common causes of this problem is corrupted cached data. Spotify is a digital music service that gives you access to millions of songs.
1. Spotify Cannot Start
This problem will appear when you try to launch your Spotify after installing but just find it is crashed. It seems that this issue has troubled users for times, therefore, I will provide you with the solution below:
(1) After downloading the Spotify Installer, save it to your computer.
(2) Start the installer then select Properties.
(3) Choose 'Compatibility', check the box of 'Run this program in compatibility mode for:' and select 'Windows XP (Service Pack 3)'.
(4) Click Apply.
2. Spotify Failure to Stream
You have already collected or bought songs with a premium account but it appears a box of 'Can't play the current track' or 'You're offline' while you are totally online. In many cases, these Spotify streaming errors are resulting from your home network or your device. Follow the steps to fix this problem:
(1) Open the Airplane mode of your device and then turn it off.
(2) Reopen the device you use to stream Spotify.
(3) Reinsert the wireless router.
(4) Unplug the modem from your Internet for 30 to 60 seconds.
(5) Put the router to a higher place to secure the WiFi router not covered by other items.
3. Spotify Stuttering
You may come across with the problem that you can listen to Spotify music but it is intermittent, which makes you crazy.
For Windows and Mac, you need to open Spotify Settings and choose 'Edit > Preference > Enable hardware acceleration'. If it fails, uninstall Spotify and install this program again. For iPhone or Android, try logging out and back in at first. If it fails, restart the device and try again. Or you need to delete the app and reinstall.
4. Spotify Cannot Connect
There probably exists that you are able to use other apps and visit websites but just cannot connect to Spotify. The solution is as below.
(1) Make sure you can connect to cellular data when disconnecting to WiFi, which narrows the problem.
(2) Force close the Spotify and restart it.
(3) If step (2) fails, restart your device.
(4) Log out the Spotify account and log in again, or you can uninstall it and reinstall directly.
5. Delete Spotify Playlists Accidentally
Very often you may carelessly delete a Spotify playlist. Well, you can use the Spotify website to recover it.
Login the Spotify account and then click on 'Recover playlists > Restore'. There will not appear one playlist you deleted right now but in the future. Next time you enter this page, click 'Restore' to recover it to your account.
6. Spotify No Sound
When you open Spotify and want to play music now and then, but just find that there is no sound coming out. Check out the following method to the solution.
(1) Check the volume of the Spotify on your device to make sure it is not muted.
(2) On Mac, you need to press the 'Option' and click on the 'Speaker' so as to connect the right output device.
(3) On iPhone or Android, ensure your system volume is up without connecting Bluetooth headphones. In addition, clear your headphone jack with compressed air to unclog them.
7. Remove Spotify Offline Devices
You may extract music from Spotify with a Premium account and keep music offline by downloading to your devices. However, there are three devices limited for you to keep Spotify music. So, how to remove an unused Spotify offline devices to clear a new space?
Enter your Spotify account page and click Remove to remove device out of the list. while for the offline device, you can only keep 3,333 songs or you may not be able to listen to music.
8. Cannot Add Local Files to A Playlist
You desire to add your own music in the Spotify playlists thus you can listen to it everywhere, follow the guide mentioned below and you can fix this trouble.
(1) Enter 'Edit (Windows) or Spotify (Mac) > Preferences > Local Files'.
(2) Search your iTunes files or your Music Library, or directly to the destination of your saved music.
(3) Add local files to your Spotify playlists.
9. Cannot Download Spotify Music for Offline Playback
You can download Spotify songs for offline playback but it just cannot under some circumstances.
First, you must be aware that there is a limitation of 3,333 songs for synchronization to each device, and for you exceeding the limits, you aren't able to download any more songs unless you delete some songs.
Second, open the 'Available Offline' switch will slowly delete its content, however, for fast solving this problem, you should delete the cache.
10. Cannot Add More Tracks to Your Music
There is a limitation on storing songs on Your Music so that you cannot add as many songs as you want. Some of you may be angry about that, but I want you to cool down and look for the following solution.
You are able to create a new playlist named 'Library' and add music you like there. After the 10,000 song limitation, you can create 'Library 2', 'Library 3' and so on. Add all of these libraries into File > New Playlist Folder, and you can see all the music within it.
In a word, there are 10 common Spotify problems and each of them has the method to fix. However, in order to avoid some unexpected issues, here I would like to recommend you to back up your Spotify Music with TuneFab Spotify Music Converter. If you want to listen to Spotify music at any time and everywhere or in case of the out of service for Spotify or unconnected to the Internet, TuneFab Spotify Music Converter is the best choice for you to listen to music easily.
While enjoying your favorite songs on Spotify, you’re likely to encounter the error message “Spotify can’t play this right now.” This error prevents you from playing the current track or even all the songs on your list. It could be a result of several issues that can be fixed. Therefore, in this article, I’m going to show you how to fix this error.
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Spotify Can’t Play This Right Now Messages
Spotify’s music can be played on different devices. Some users even download the music to local disks. Therefore, this error comes in different forms depending on what your situation is. Some of the most common Spotify errors are;
When songs playback fail to start on all tracks (Mac and PC)
When songs playback fail to download some of the local files When songs cannot be played on other external receivers When songs fail to play from a certain album When songs playback fail to download local files
Once you encounter any of these situations, you need to seek for a solution immediately.
Causes of Spotify Can’t Play This Right Now Error
The reason for this error varies from device to device. It could be due to the settings of your system on the Spotify PC app, or copyright reasons. Here is a list of possible issues that could lead to this error;
The song you’re trying to play is unavailable
The song you’re trying to play cannot be used in your region Spotify program is having issues Faulty hardware The subscription level of Spotify has changed Data and Cache usage by Spotify app
Nonetheless, once you see this error message on your screen, you should fix it with the steps I detailed in the next section.
How to Fix Spotify Song Playing Errors
Whether you’re using Spotify on your desktop or mobile phone, there are several ways to fix Spotify-song playing errors. All you need to do is perform simple operations below.
Solution 1 – Restart Spotify
This method requires you to close and reopen Spotify. You can easily do this by following these steps;
Step 1: Select File on your desktop
Step 2: select Quit Spotify
If you’re using the Spotify mobile app, simply close and reopen it. For Spotify web app users, close and reopen your web browser. If the error is not fixed, move down to the next potential solution below.
Solution 2 – Log Out of the App and Log Back In
You can do this on your desktop by following these steps;
Step 1: Click on the dropdown arrow next to your name (on the top right)
Step 2: Click on Log Out Step 3: Log back in and check if the problem is fixed
If you’re using the Spotify mobile app,
Step 1: Select SettingsStep 2: Tap your Profile
Step 3: Access your profile and tap Log Out Step 4: Log back in and check if the problem is fixedIf you’re using the Spotify web app,Step 1: Select your Profile Step 2: Select Log Out Step 3: Log back in and check if the problem is fixedIf the error is not fixed, move down to the next potential solution below. Solution 3 – Restart Your Computer
When you’ve performed the solutions above and the error is not resolved, restart your computer. If after doing this the error is still there, move down to the next potential solution below.
Solution 4 – Update the Spotify App
The following steps will guide you on how to do this;
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Step 1: Open the Spotify appStep 2: Select Spotify, access the menu bar and click on About Spotify
Step 3: If a new version is available, click on Update Now Step 4: Once the update is successful, restart to reinstall the new version Step 5: Select Close and restart your systemIf you’re using the Spotify Mobile app, you need to set up automatic updates. For iOS, tap iTunes and App Store, then turn on Updates. For Android, go to Google Play Store, search Spotify, and tap the three vertical dots in the top right corner. Finally, check the Auto-update.If no update option is available, your Spotify app is up-to-date. You need to move down to the next potential solution below. Solution 5 – Switch Off High-Quality Streaming
If you change your subscription level from premium to another account, you need to switch off high-quality streaming. You can adjust music quality with Spotify on your desktop by following these steps;
Step 1: Open the Spotify and tap SettingsStep 2: Select Music Quality
Step 3: Select Automatic or lower the quality to less than Very HighIf the error is still not fixed, move down to the next potential solution below. Solution 6 – Delete Spotify Local Files Cache
You can also fix this error by clearing up some space. You need at least 1 GB free for downloads. You can delete Spotify local cache files by following these steps;
Step 1: Go to SettingsStep 2: Select Storage
Step 3: Tap Delete CacheIf the error is still not fixed, move down to the next potential solution below. Solution 7 – Turn Off Hardware Acceleration
You can turn off hardware acceleration by following the steps below;
Solution 8 – Enable or Disable Crossfading
You can enable or disable crossfading by following the steps below;
Step 1: On your desktop, click on the dropdown arrow next to your nameStep 2: Select Settings
Step 3: Click on Show Advanced Settings Step 4: Go to Playback and toggle Crossfade Songs. Set the value to zero if you’re toggling off Step 5: Restart SpotifyIf the error is still not fixed, move down to the next potential solution below. Solution 9 – Show Unavailable Playlist or Songs![]()
You can show unavailable playlist by following the steps below;
Solution 10 – Reinstall Spotify
If all the solutions above didn’t work, you need to uninstall and reinstall Spotify. You can do reinstall Spotify by following the steps below;
Spotify App Can't Play Song
Uninstall and Reinstall Spotify on Mac:
Step 1: Close Spotify
Step 2: Open Finder Step 3: Select Go, hold the Option key, and select Library. Step 4: Access Caches and delete the com.spotify.Client folder Step 5: Click on the back arrow. Step 6: Open Application Support and remove the Spotify folder Step 7: Open Finder again Step 8: Access Applications in the sidebar menu Step 9: Drag the Spotify app to the Trash. Then empty Trash Step 10: Now download and reinstall Spotify.
Uninstall and Reinstall Spotify on Windows PC:
Step 1: Close SpotifyStep 2: Open the Control Panel
Step 3: Click Programs and Features Step 4: Choose Spotify and click Uninstall Step 5: Complete the uninstallation Step 6: Now download and install Spotify. For Windows 10 users, close Spotify and select the Start button. Select Settings > Apps > Spotify then Uninstall. Now download and install Spotify from the Microsoft Store.Uninstall and Reinstall Spotify on an iOS Device:Step 1: Hold the Spotify app icon Step 2: Tap Delete App Step 3: Open the App Store and install Spotify
Uninstall and Reinstall Spotify on an Android Device:
Spotify App Can't Play Spotify
Step1: Open your phone’s Settings
Step 2: Tap Apps Step 3: Tap Spotify Step 4: Tap Storage, then Clear Data Step 5: Select Uninstall Step 6: Open Google Play and install Spotify Spotify App Cant Play WithoutConclusionSpotify App Can Only Shuffle Play
Spotify song-playing error is a common problem faced by Spotify app users. This error comes in different forms depending on your device type. In this article, I have provided you with the solutions needed to overcome it. Now it’s your turn to perform these solutions and overcome this problem.
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